What could have caused this?
Traces of a Previous Security Package. One of the most common causes for the “Installation ended prematurely because of an error” message is the Kaspersky setup has found traces from another security package that is getting in the way and stopping the installation going any further.
- We may have removed the page when we redesigned our website.
- The link you clicked might be outdated and not available anymore.
- You might have accidentally typed the wrong URL in the address bar.
What you can do.
- You can retype the URL.
- We can take you back to the Support home page.
- You can use the below resources to help find what you’re looking for.
Before you go.
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FAQ
Kaspersky is not downloading or installing. What can I do?
Issue
Objective
Environment
Procedure
Answer
Kaspersky Endpoint Security for Business fails to download or install. You may see the following errors:
Error -1603. A fatal error occurred during installation.
Error message: Failed to run Kaspersky Installer. Last error: 122. Kaspersky result: 1632.Cause
Either Kaspersky is unable to remove existing anti-virus software from the host machine or the existing anti-virus software is blocking Kaspersky from running.A full list of software known to cause this issue can be found here.
Resolution
You must manually uninstall the existing anti-virus software on the host computer before running the Kaspersky installation again.Some anti-virus software have removal tools that will need to be used to uninstall their product. Examples include: